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Crafted Websites and Graphics that Leave a Lasting Impression

Our Story

We are passionate web artisans, committed to creating visually stunning and functional websites that captivate audiences and elevate businesses to new heights.

Terms and Conditions
Terms and Conditions for Website Development Services

Acceptance of Terms

-By engaging PulseDezign ("the Company") for website development services, you ("the Client") agree to be bound by these Terms and Conditions. Any variations or modifications must be agreed upon in writing by both parties.

Scope of Services

-The Company agrees to provide website development services as outlined in the agreed-upon proposal or quotation. Any additional services requested by the Client that fall outside the agreed scope may incur additional charges.

Client Responsibilities

-The Client agrees to provide all necessary materials, content, and information required for the project in a timely manner. Delays in providing required materials may result in project delays. The Client is responsible for domain fees after the first year of service. Domain names cannot be guaranteed, and available options will be communicated to the Client for approval.

Payment Terms

-No deposit is required to commence work.

-Full payment is due upon receipt of the final website design being handed over to the Client.

-Late payments will incur interest charges of 10% per month.

Intellectual Property and Domain Transfer

-Upon full payment, the Client will own the final website design and content developed by the Company, excluding any third-party components (e.g., stock images, plugins, or frameworks).

-The domain name will be transferred to the Client once full payment has been received.

-The Company retains the right to display the completed work in its portfolio and marketing materials unless otherwise agreed in writing.

Revisions and Amendments

-The Company allows 2 rounds of revisions as part of the agreed scope. Additional revisions or significant changes may incur additional fees.

Project Timeline

-The Company will make every effort to meet agreed deadlines. However, timelines may be affected by factors beyond the Company's control, such as delays in receiving required materials from the Client or technical issues.

Domain and Hosting

-The Client is responsible for domain registration fees after the first year of service.

-The Company will assist in recommending available domain names, but availability cannot be guaranteed.

-Web hosting fees are the responsibility of the Client and must be arranged separately unless otherwise agreed in writing.

Cancellation and Termination

-Once the layout has been agreed upon and the required information has been submitted by the Client, the work may not be cancelled, and the Client remains liable for full payment.

-In the event of cancellation prior to this stage, the Client is liable for all work completed up to the cancellation date.

Limitation of Liability

-The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website. The Client agrees to indemnify the Company against any claims or losses resulting from the website's content or functionality.

Confidentiality

-Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the project.

Governing Law

-These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be resolved through negotiation, mediation, or arbitration as per South African legal practices.

Force Majeure

-The Company shall not be held liable for delays or failure to perform due to circumstances beyond its control, including but not limited to acts of God, natural disasters, or government restrictions.

Amendments

-The Company reserves the right to amend these Terms and Conditions at any time. It is the Client’s responsibility to review the Terms and Conditions before making any work requests to ensure awareness of any changes.

Entire Agreement

-These Terms and Conditions constitute the entire agreement between the Client and the Company and supersede any prior agreements or understandings.

Privacy Policy

Effective Date: January 2025


Privacy PolicyEffective Date: January 2025

At PulseDezign, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

1. Information We Collect

We may collect the following types of personal information:

-Contact Information: Name, email address, phone number, and physical address.-Business Information: Company name, job title, and business contact details.

-Technical Information: IP address, browser type, device information, and website usage data (collected via cookies and analytics tools).

-Payment Information: Billing details and payment history (if applicable).-Other Information: Any additional information you provide to us voluntarily, such as project requirements or feedback.

2. How We Use Your Information

We use your personal information for the following purposes:

-To provide and improve our website development services.

-To communicate with you regarding your project, inquiries, or requests.

-To process payments and manage billing (if applicable).

-To send you updates, newsletters, or marketing materials (only with your consent).

-To comply with legal and regulatory obligations under South African law.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal information, including:

-Using secure servers and encryption technologies.

-Restricting access to personal information to authorized personnel only.

-Regularly reviewing and updating our security practices.

4. Sharing Your Information

We will not share, sell, or distribute your personal information to third parties without your consent, except in the following circumstances:

-Service Providers: We may share information with trusted third-party service providers (e.g., hosting providers, payment processors) who assist us in delivering our services. These providers are contractually obligated to protect your information.

-Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

5. Your Rights Under POPIA

As a data subject, you have the following rights regarding your personal information:


-Access: You may request access to the personal information we hold about you.

-Correction: You may request corrections to inaccurate or incomplete information.

-Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.-Objection: You may object to the processing of your personal information for specific purposes, such as direct marketing.

-Withdrawal of Consent: If you have provided consent for specific processing activities, you may withdraw your consent at any time.

-To exercise any of these rights, please contact us using the details provided below

6. Retention of Information

-We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, we will securely delete or anonymize your information.

7. Cookies and Tracking Technologies

-Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

-Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

-We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. It is your responsibility to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

-If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

PulseDezign

Email: [email protected]

Phone: (+27) 71 793 2998

Frequently Asked Questions

What steps are involved in web design?

At Pulsedezign, our web design process is streamlined to ensure efficiency and client satisfaction. Here's how it works:

Template Selection: We start by sending you a carefully chosen website template that suits your industry. This gives you a clear idea of what your website could look like.

Client Input: If you like the template, you’ll provide us with all the necessary details to populate the website. This includes your brand’s logo, preferred color palette, business information, and any personal images you'd like to include. If personal images are unavailable, we can use high-quality stock images.

Website Finalization: We design the website based on your inputs, ensuring it aligns with your brand identity and meets your expectations. Once the website is completed, we share it for your review and final approval.

Domain Registration: After approval, we secure a domain name using your company name or an agreed-upon alternative.

Handover: Finally, we hand over the fully functional website to you, ready to represent your brand online.

Our goal is to make the process seamless and deliver a website that reflects your business perfectly.

Can you help with domain names?

Yes, we can assist in selecting and securing a domain name for your website, subject to availability. We’ll guide you through the process to ensure you get a domain that aligns with your business.

Will my website be mobile-friendly?

Absolutely! All our websites are responsive and designed to look great on desktops, tablets, and smartphones.

How long does it take to design and develop a website?

At Pulsedezign, we aim for efficiency without compromising on quality. Once all the necessary information is submitted, we can design and develop your website within 2 business days. Our team is committed to exceeding your expectations, ensuring a website that is both professional and perfectly aligned with your brand identity.

Do you design e-commerce websites?

No, we specialize in basic websites. If you require advanced e-commerce functionality, we can recommend trusted professionals for your needs.

Can I update my website on my own?

No, clients cannot update their own websites. However, future updates can be made by Pulsedezign at flexible and affordable costs, which will be negotiated between us and the client.

Will my website show up on search engines?

Yes, we follow basic SEO practices to help your website appear on search engines. For more advanced SEO strategies, we recommend consulting a specialist.

What is included in your basic website design service?

Our basic service includes a professionally designed website with up to 5 pages (e.g., Home, About, Services, Contact), integration of your logo and brand colors, and responsive functionality for mobile devices. You also get two rounds of revisions to ensure the final product meets your expectations.

How much does a basic website cost?

We charge a fixed price for our basic service, ensuring transparency and no hidden fees. Contact us to discuss your requirements and get a detailed quote.

How many revisions do I get?

We offer two rounds of revisions to fine-tune your website based on your feedback. This ensures we deliver a final product that meets your expectations.

What happens if I need changes after the two revisions?

After the included revisions, any additional changes can be made for a small fee. We’ll always inform you in advance so there are no surprises.